Frequently asked questions

You’ll work directly with Louw Alberts, a registered psychologist with 21 years of experience in individual, couples, and trauma counselling.

Each therapy session costs R980. If you’re using medical aid, sessions are paid for upfront. An invoice is issued after your session so you can submit it directly to your medical aid for reimbursement, depending on your plan.

Yes, Louw offers secure video sessions if you prefer to attend from home or can’t make it to Wierdapark in person.

You can contact Louw via WhatsApp or email for scheduling or quick questions. He’ll always reply as soon as possible, within business hours.

There’s no fixed timeline. You can continue for as long as you find it helpful. Some clients come for a few months, others return when needed.

Yes, you pay for your session directly, and an invoice is provided so you can submit a claim to your medical aid yourself, if your plan allows.

Yes, confidentiality is strictly followed in line with South African law and HPCSA guidelines. Only in rare safety-related cases will information be shared.

You need to provide your name and contact details to receive therapy. All records remain confidential and are securely stored.

You can send a message on the website, WhatsApp, or call to book your first session. We’ll guide you through the rest.

The first session focuses on understanding what’s going on in your life and what you’d like to work on. It’s relaxed, not rushed.